How to grant Admin Access to Google Tag Manager?

How to grant Admin Access to Google Tag Manager?
Have you been asked to provide admin access to your GTM? Here's the step-by-step process for how to do it, with screenshots.
Share This Post

If you’ve hired a web analytics consultant to manage your Google Tag Manager (GTM), you’ll need to grant them access so they can do the work. But it might not be as straightforward! In GTM, there is a distinction between accounts and containers and you can give separate permissions for different structures.

As a Google Analytics consultant, I know I get this question a lot when working with new clients, so I thought I’d write a post with step-by-step instructions.

This post will explain how to give your consultant the correct access so they can do their work.

On the 16th of March 2022, Google announced that it would stop processing data in Universal Analytics from July 1st 2023 and Universal Analytics 360 from October 1st 2023.

If you need help transitioning from Universal Analytics to Google Analytics 4, then please get in touch.

In this post…

A short introduction to GTM permission levels

When granting access to a Google Tag Manager account, you can give permissions on the Account Level and/or the Container Level. And you need to be mindful that granting Account permissions doesn’t automatically provide the user with the required Container permissions.

Here is a summary of what permissions are available and what they allow the user to do.

GTM Account permissions

In GTM, the Account usually represents your entire organisation. Within the Account you can have multiple Containers – usually, these represent different websites.

Here are the available Account permission options:

  • User – has the ability to view account settings, activity and user management. By default, this permission doesn’t grant any level of access to the Containers.
  • Admin – has the ability to view and edit account settings, activity and user management, with automatic Read access to all Containers within the Account.

You don’t need to grant Account permissions before granting Container permissions. And if you grant someone Container permission, they will automatically get User access to the Account.

GTM Container permissions

A container will hold all the tags, triggers and variables for a particular website. If your organisation has multiple brands, each with a different website, and you don’t expect users to complete journeys between the different websites, you’ll likely have one Container per each brand website. You’ll need to grant your consultant access to each Container you want them to work in.

Here are the available Container permission levels:

  • Read – users have the ability to view the Container, but not make any edits.
  • Edit – users can add and change tags within the Container.
  • Approve – users have more rights to make edits, create versions and workspaces, but cannot publish the Container.
  • Publish – users have full rights and the ability to publish the Container (i.e. make changes live on your website).

Remember it’s important to grant your consultant access for each container they should work in. I’ll show you exactly how to do it in this post.

Some important housekeeping

Before I get to the instructions, I wanted to give you a few words of caution.

It is important to note that if a team member who is the sole administrator of your Tag Manager account changes roles, you can get locked out of your account. Make sure to plan ahead for how account ownership will be handled if a member of your team changes roles, and ensure that there are at least two active administrator accounts.

How to grant admin access to your GTM

To keep things simple, the following guides will show you how to grant the top level of access – i.e. Publish – to all of your Containers. This is the most common requirement we have for clients but there may be situations when we don’t work on all our clients’ websites. In that case, or if you need to change the permission level, please adjust the instructions as required.

The first step is to log in to your GTM Admin section and select User Management in the Account section.

Select User Management in the Account section of GTM

You can then follow the steps to:

How to grant admin access to your GTM for a new user

1. Add the user

In the User Management section, click the blue plus icon in the top right-hand corner of the screen. Then select Add users.

Add users in GTM

2. Add the user email address

Type in the user’s email address, tick the Administrator checkbox and click Set all.

Add email address to send invitations in GTM

3. Set all container permissions

Tick the Publish checkbox and click Done.

Set all Container permissions in GTM

4. Send the invitation

Click Invitation to complete the process.

Send invitations in GTM

How to grant admin access to your GTM for an existing user

1. Go to the user’s permissions

In the User Management section, find the user you want to grant admin access to in the list of users. Next, click on that user’s options menu (vertical triple dot) and select View user’s account details.

Viw user;s account details in GTM

2. Edit user access

While viewing the user’s account details, click on the pencil icon to edit user account permissions.

Edit user acess in GTM

3. Update user account permissions

In the user’s Account permissions section, tick the Administrator permission. Then, click View all containers.

Wiew all containers to select permissions in GTM

4. Update user container permissions

Click on the checkbox next to Name to select all containers.

Select all containers for an account in GTM

5. Submit container access

After selecting all the Containers, click the Edit button.

Edit all containers in GTM

6. Set permissions for selected containers

Tick the Publish checkbox and, finally, click Done to save your changes.

Set all container permissions to Publish in GTM

What happens next?

Once you’ve followed the steps above, let your consultant know that their permissions are in place so they can log in and confirm. Now they’re ready to start work.

If you’d like to get regular content on making Google Analytics more user-friendly, grab our Data-Driven framework and sign up to our newsletter. We send weekly tips and news on how your marketing team can start using Google Analytics and make more effective marketing decisions. Click the button below to subscribe.

Share This Post

[Free Guide] Our data-driven framework for getting clarity and sales

Data Driven Roadmap ebook
Data Driven Roadmap ebook

Contact us

Business Ahead Ltd is registered in England and Wales. Reg. no.: 11394787.

Colony
5 Piccadilly Place
Manchester
M1 3BR

info@businessahead.co.uk

Follow us

About

Business Ahead work with International Growing Companies, who are at the place where they need their online activities to contribute meaningfully to their business KPIs.

We help our clients become confident about making the right digital marketing decisions. With our support, their teams understand their business priorities and the path to reach their targets.

Our team of analysts are versed in Google Analytics, Google Analytics 360, Google Tag Manager and Google Data Studio. We use these tools to link data with your other sources like CRM, advertising and social media to paint the complete picture of your customers’ journeys.

Based in Manchester, UK, we work with businesses all over the world. We follow our proven framework to help you become data-driven within your own unique set-up.

Start your data-driven journey with a Web Analytics Strategy Call.

Positive SSL Trust Logo

© 2022 All Rights Reserved

Scroll to top
Grab the framework for becoming data‑driven
Data Driven Roadmap ebook
Download the free guide and get clarity about your next steps for growing sales from digital marketing
Data Driven Roadmap ebook
This website uses cookies to improve your experience.